Terms and Conditions for Atlarus Enterprise
Last Updated: September 13, 2025
1. Introduction
Welcome to Atlarus Enterprise ("we", "us", "our"). These Terms and Conditions ("Terms") govern your use of our website and the purchase and use of our custom digital invitation services ("Service"). By placing an order with us, you ("the Client", "you") agree to be bound by these Terms.
2. The Service
2.1. Description: Atlarus Enterprise provides custom digital invitations by creating a unique webpage for your event based on a template and selected features.
2.2. Service Components: The Service consists of a Base Design, optional Add-on Features, and Personalization with Client-provided details.
3. Ordering Process
The Client chooses a design, customizes it with features and details, and places the order by sending a pre-formatted message via WhatsApp. An order is confirmed only after our acknowledgement and agreement on project details.
4. Pricing, Payment, and Invoicing
4.1. Pricing Structure: The total cost is the sum of the selected Base Design price plus the prices for all chosen Add-on Features.
4.2. Payment Methods: We accept payment via bank transfer and cash only. Bank details will be provided upon order confirmation.
4.3. Payment Terms:
- A non-refundable 50% deposit is required before any work commences. The remaining 50% is due upon completion and before final delivery of the public link.
- Alternatively, clients may choose to pay 100% of the total cost upfront.
- Proof of payment (e.g., a transaction receipt) is required for verification.
- Important: Orders will be automatically cancelled if the initial deposit is not received within thirty (30) days of order confirmation.
4.4. Receipts: A formal receipt will be provided to the Client upon final delivery of the service.
5. Client Responsibilities and Content
5.1. Accuracy of Information: The Client is solely responsible for the accuracy of all information provided.
5.2. Copyright and Permissions: The Client represents and warrants that they have the legal right to use any materials they provide.
6. Content Policy
The Client agrees not to provide any content that is unlawful, offensive, or infringes on third-party copyrights. We reserve the right to refuse or cancel any order containing such material.
7. Draft, Revisions, and Delivery
7.1. Revisions:
- Minor Revisions: Minor text and color adjustments are included at no additional cost before final approval.
- Major Revisions: Up to three (3) rounds of major revisions are included.
- Additional Major Revisions: Any major revision requests beyond the included three (3) rounds will be subject to an additional charge. Payment for any additional revisions must be made in full before the requested changes are implemented.
7.2. Final Acceptance: Final approval must be confirmed in writing. If no feedback is received within seven (7) business days of the final draft delivery, the project is considered approved and complete.
8. Hosting and Data Retention
8.1. Hosting Period: The final digital invitation will be hosted and remain live starting from the date of final delivery until two (2) weeks after the event date.
8.2. Data Retention: To protect client privacy, all personal data associated with the invitation will be permanently removed from our live servers two (2) weeks after the event date.
9. Intellectual Property
9.1. Our Property: All source code, design templates, and graphics created by us remain our exclusive intellectual property.
9.2. Client-Provided Designs: The Client retains full ownership of any visual design they provide. We retain full ownership of the underlying code developed to make the design functional.
10. Portfolio and Marketing Use
We reserve the right to display the final, anonymized design in our portfolio. All client-specific personal details will be removed.
11. Cancellation and Refund Policy
11.1. Refunds: No refunds will be issued once an order is processed and the initial 50% deposit has been paid.
11.2. Exceptional Cases: Any request for an exception to this policy is subject to our sole approval.
11.3. Rescheduling: If an exception is approved, we may offer to reschedule the service for a future date in lieu of a refund.
12. Limitation of Liability
Our total liability in any matter is limited to the total amount paid by the Client for the Service.
13. Privacy and Data Security
13.1. Data Security: We implement appropriate security measures to protect your personal data from unauthorized access or disclosure.
13.2. Information Sharing:
- We will not sell or rent your personal information to third parties.
- We may share information with trusted partners (e.g., hosting providers) solely for the purpose of service delivery.
- We may disclose your information when required to do so by law.
14. Force Majeure
We shall not be liable for any failure or delay in performing our obligations due to causes beyond our reasonable control.
15. Amendments to Terms
15.1. Policy Updates: We reserve the right to update these Terms and Conditions periodically.
15.2. Acceptance of Changes: Continued use of our services after such updates constitutes your acceptance of the revised policies.
16. Governing Law
These Terms and Conditions shall be governed by the laws of Brunei Darussalam.
17. Contact Information
For any questions regarding these Terms, please contact us via our official channels.